FEH Design, as a continued partner with Dupaco Community Credit Union, designed a new member-focused learning lab in Cedar Falls, Iowa.
This two-story, 10,000+ square foot learning lab branch underpins the credit union’s mission to improve each member’s financial well-being. The branch design better enables Dupaco staff to help members understand and control their money through hands-on demonstration of Dupaco desktop, tablet, and mobile deposit services, and more.
On-site branch employees can focus on having deeper conversations with members about money, thanks to a technology called a live video teller. Live tellers will conduct real-time, face-to-face transactions from a distance. Dupaco employees located at a central location in Dubuque will remotely operate the Cedar Falls Learning Lab lobby and drive-through video teller machines.
The central lobby allows for customer privacy and comfort, while the custom graphics and color palette create a consistent brand recognition. Offices and meeting rooms are lofted onto the 2nd floor mezzanine with views onto the public lobby, creating visual interaction and transparency throughout.
via Dupaco Community Credit Union blog
MEP ENGINEERS KCL Engineers / GENERAL CONTRACTOR Commercial Edge / PHOTOGRAPHY Jacob Sharp Photography